Question 1

How do I track my Million Goods order?

Accepted Answer

After placing an order, you’ll receive a confirmation email with a tracking link to monitor your delivery.

Question 2

How can I contact Million Goods customer service?

Accepted Answer

You can reach Million Goods customer service through the contact form on the website or via email at hello@million-goods.com.

Question 3

What is your return/exchange policy?

Accepted Answer

We accept returns/exchanges within 10 days, provided the items are unused and in original packaging.

Question 4

How long does shipping take?

Accepted Answer

Standard shipping usually takes 3-5 business days, while expedited options are available at checkout.

Question 5

What is Million Goods?

Accepted Answer

Million Goods is a unique space that blends menswear and music subcultures to create a broader sense of community. Located in Brooklyn, the flagship store revolves around three pillars: retail, wine, and hi-fi. Visitors can enjoy a curated selection of clothing, small-production wines, and live DJ sets on a custom-built sound system. This immersive experience is designed for those who appreciate culture, style, and sound in one space.

Question 6

What type of products does Million Goods offer?

Accepted Answer

Million Goods offers a curated selection of menswear, accessories and home goods inspired by music subcultures, combining fashion with a community-driven retail experience.

Question 7

Where is Million Goods located?

Accepted Answer

Million Goods is located in Brooklyn, providing an immersive experience with a custom-built hi-fi sound system.Million Goods is located in Brooklyn, providing an immersive experience with a custom-built hi-fi sound system.

Question 8

Does Million Goods host live events?

Accepted Answer

Yes, the flagship store often features live DJ sets, creating a vibrant atmosphere for customers.

Question 9

How can I stay updated on new arrivals and events?

Accepted Answer

You can sign up for the Million Goods newsletter to receive updates on new arrivals, exclusive events, and promotions.

Question 10

Does Million Goods ship internationally?

Accepted Answer

Yes, Million Goods offers international shipping. Check the shipping policy for more details.

Question 11

Does Million Goods offer custom tailoring?

Accepted Answer

Currently, Million Goods does not offer custom tailoring services, but our curated collection offers a range of fits and styles.

Question 12

Does Million Goods collaborate with artists or designers?

Accepted Answer

Yes, we frequently collaborate with designers and artists who align with our menswear and music aesthetic.

Question 13

Can I reserve an item online and pick it up in-store?

Accepted Answer

Yes, you can select the “in-store pickup” option at checkout for your convenience.

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